Our IT Support Services

We provide end to end IT solutions bespoke to each client's individual requirements. Whether this is ad-hoc support agreements or all encompassing IT support contracts.

Regular On-site Maintenance

Agreed regular on site visits by your own dedicated engineer who will carry out the following; (along with any other requests you might have).

Server & Network Check - a comprehensive examination to identify and rectify any issues. User Issues - deal with any issues existing or new users are having.
Network Development - time spent improving the network, installing new software, adding new hardware, upgrading back up devices and dealing with any other related issues.

Unlimited Support

Simple & Dependable, call us at anytime for any IT problem. Whatever IT issue is affecting your business just contact us and we guarantee to respond within our Service Level agreement. The issue will be logged and a Ticket allocated to IT, the problem will then be rectified either by our helpdesk, or by your dedicated engineer fixing it remotely or attending on site.

Remote Monitoring

We will monitor your network around the clock ensuring continuity and minimal downtime. We monitor, backups, internet connection and thresholds.

Emergency Call out

We will be on hand at anytime day or night to deal with any emergency issue that's affecting your business.

Dedicated Engineer

It means just that, we will allocate your business a senior technical specialist, who will develop a strong relationship with your business, a friendly face that will carry out regular on site visits and remote maintenance.

Helpdesk

A technical helpdesk operating during normal business hours, supporting your business with any issues raised.